Nationwide IT Support · Based in Tampa Bay, FL✉ sales@cqbits.com
Computer Quest Managed IT Services – technician at a workstation beside a network rack
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Nationwide IT Support · Based in Tampa Bay, FL

Managed IT Services for Businesses Nationwide

Proactive monitoring, maintenance and help desk support that keep your business running, without the cost of a full internal IT department.

Proactive IT

Prevent Problems Instead of Paying to Fix Them

Reactive break-fix IT means waiting for something to fail, then paying inflated hourly rates while your team sits idle. Computer Quest takes the opposite approach.

We monitor and maintain your IT infrastructure so issues are caught before they cause outages, downtime and lost revenue. Using some of the most advanced tools in the industry, you get the routine maintenance and health checks that large enterprises rely on, at a cost that works for small and midsize businesses. As your outsourced IT company, we can replace an internal IT department or augment the team you already have.

Break-Fix IT

Fix it after it breaks. Unpredictable bills and repeated interruptions.

Managed IT with Computer Quest

Monitoring, maintenance, health checks and backup status reports that keep systems healthy.

What Is Included

Everything You Need to Keep IT Running Smoothly

Proactive Monitoring

We keep a close eye on your systems 24/7 and act on warning signs before they become outages.

Routine Maintenance & Health Checks

Updates, health checks and backup status reports performed on a regular schedule.

Help Desk Support

Reach us by phone, email or text. Support is available 24/7, Monday through Sunday, for all clients. Average response time is under 30 minutes for all clients.

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Weekend Support

Support 7 days a week, including upgrades and maintenance scheduled outside business hours, without inflated rates.

On-Site Support Nationwide

From basic computer support to new office setups, we send the right technician to your location anywhere in the U.S.

Remote Support Nationwide

Remote and managed IT support for businesses across the U.S., with clients in NY, TX, GA, CA, AZ, OH, ID and more.

Services

One Partner for All of Your Technology

Managed IT is the foundation. Add the services your business needs.

Complimentary IT Assessment

Start with a complimentary, no-obligation review and written report.

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Cybersecurity

Penetration testing, 24/7 monitoring, endpoint security and training.

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Compliance Audits

HIPAA compliance audit support and SOC 2 readiness assessments.

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Microsoft 365 & Cloud

Cloud business services, Microsoft 365 and Google Workspace.

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Backup & Disaster Recovery

Automated and off-site backups plus a disaster recovery plan.

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Network & Cabling

Switches, firewalls, Wi-Fi, internet and low-voltage cabling.

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Hardware & Software Sales

Workstations, servers, network gear and software sized to your budget.

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Business Email & Spam Protection

Professional email on your domain with spam and phishing protection.

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VoIP

Business phone systems for the office and remote teams.

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Custom Software

Custom apps and automation built around your workflow.

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Web Design, SEO & Digital Marketing

Websites, SEO/SEM and online marketing.

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CQ Intelligence AI

Fully managed AI and business automation.

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CCTV & NVR Systems

Security camera and NVR systems, installed and supported.

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Door Access Control

Access control systems for your doors and buildings.

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ERP/CRM Support & Integration

Support and integration for your ERP and CRM systems.

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Payments, POS & eCommerce Integration

eCommerce payment integration and POS installation with Pay Flow Quest.

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Pricing Options

Flexible Billing for Any Budget

Choose the support model that fits how your business works.

Standard Rates

Pay-as-you-go hourly support. Only pay for the help you use, when you need it.

Pre-Paid Rates

Discounted blocks of support time, purchased up front and used as needed.

Flat-Rate Monthly Billing

A predictable, fixed monthly plan custom-built to fit your budget.

Not sure which fits? We'll recommend the best option after your complimentary IT assessment.

Switching IT Providers

Switching IT Providers? We Handle Everything

Computer Quest manages the entire transition: we collect your information, credentials, documentation and systems from your previous IT provider, professionally and with minimal disruption.

Fast Response

Average response time is under 30 minutes for all clients.

FAQ

Frequently Asked Questions

What are managed IT services?

Managed IT services means an outside team proactively monitors, maintains and supports your technology for you, instead of only fixing problems after they happen.

Do you only work with businesses in Tampa Bay?

No. Computer Quest is based in Tampa Bay and provides both remote and on-site IT support to businesses nationwide.

Can you work alongside our internal IT staff?

Yes. We can act as your full IT department or augment your existing team.

What are your support hours?

Support is available 24/7, Monday through Sunday, for all clients, remotely or on-site, backed by our 24/7 monitoring. Average response time is under 30 minutes for all clients.

How does billing work?

Choose standard hourly rates, discounted pre-paid blocks of support time, or flat-rate monthly billing custom-built to fit your budget.

How do we get started?

Start with a complimentary IT assessment. We review your systems and send a written report with recommendations.

Reviews

What Our Clients Say on Google

Posted on Google Google
NFA Review Channel profile picture
NFA Review Channel
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolute best web team you could ask for. They go above and beyond to make changes, and always deliver a premium product!
Posted on Google Google
Kevin Sullivan profile picture
Kevin Sullivan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend Computer Quest and Mike. He is super down to earth, and explains things in detail. Fantastic customer service, cannot say enough good things. Highly recommended! A+++
Posted on Google Google
Marina Steve Johnson profile picture
Marina Steve Johnson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing staff and service. Highly recommend their services.
Posted on Google Google
bigred2461 profile picture
bigred2461
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Worked with Computer Quest on a few jobs . Very professional punctual and a pleasure to work with. I look forward to more
Posted on Google Google
Deborah Day, M.A. profile picture
Deborah Day, M.A.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I've had an excellent experience with Computer Quest! They are incredibly responsive and always get back to me right away. No matter what computer issue I have, they solve it promptly and professionally. I highly recommend them for anyone needing reliable tech support!
Posted on Google Google
Riyan Sarsour profile picture
Riyan Sarsour
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Phenomenal communication before, during and after my web building process. I had no restriction in my ideas or my questions. And they even educated me on web design which I thought to be very helpful
Posted on Google Google
Lori B profile picture
Lori B
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have been doing business with Computer Quest for 9 years, and our experience has been nothing short of excellent. They are incredibly responsive and always quick to address any of our needs or concerns. I would highly recommend Computer Quest to anyone looking for a reliable and knowledgeable IT company.
Posted on Google Google
David Baute profile picture
David Baute
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always have a great business experience with Mike and installer Max very professional and fast knowing we are a business and need repair ASAP Thanks guys!
Posted on Google Google
Thomas profile picture
Thomas
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We used Computer Quest to help get our business off the ground. They were able to get our website setup and equipment we needed to be able to be mobile and service our customers!
Posted on Google Google
Dan R. profile picture
Dan R.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have worked with Computer Quest for over 10 years: both in our business and at home. They are always up to date on hardware, software, and security issues. I highly recommend them.
Technology Partners
  • Computer Quest Microsoft Solutions Partner
  • Computer Quest Microsoft Azure Expert MSP Partner
  • Computer Quest AWS MSSP Services Competency Partner
  • Computer Quest Google Cloud MSP Partner
  • Computer Quest Cisco Partner
  • Computer Quest Dell Technology Partner
  • Computer Quest HPE Solution Provider Business Partner
  • Computer Quest Lenovo Business Partner
  • Computer Quest VMware Enterprise Solution Provider Partner
  • Computer Quest Veeam ProPartner
  • Computer Quest SentinelOne Solutions Partner
  • Computer Quest Apple Business Partner
  • Computer Quest Shopify Partner
  • Computer Quest Barracuda Preferred Partner

Get Your Complimentary IT Assessment

We review your backups, security and compliance at no charge, then send a written report with every recommendation. Remote or on-site, anywhere in the U.S.